Refund Policy

Requests must be submitted in writing and refunding a deposit will be considered on merit subject to:

  • Request for a refund must be submitted in writing.
  • Requests received 28 days or more before arrival date is are refunded in full.
  • Requests received 15 to 27 days before arrival date – 50% of the REQUIRED deposit is forfeited.
  • Requests received 14 days or less before the arrival date – NO REFUND.
  • In all instances above, a 15% cancellation fee is charged on the refunded amount.