Refund Policy

Requests must be submitted in writing and refunding a deposit will be considered on merit subject to:

  • 15% admin fee retained at all times.
  • Requests received 28 days or more before arrival date is automatically refunded.
  • Requests received 15 to 27 days before arrival date refunded only for periods resold.
  • 14 days or less no refund.
  • Balance of payment refunded in full.
  • Weather conditions, personal emergencies, etc. will not be entertained as reasons for refunds (in-house guests).